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Speed and Temp Troubleshooting

A flashing speed or temp reading or an incorrect temp reading in excess of 3-5 degrees indicates there is a problem.

Here are some suggestions that could solve the problem and prevent you from having to be without your unit!

Temperature Sensors

* Check the Connections: Make sure the sensor is properly installed (fully submerged/no pinched cable) and the connectors are clean.

* Part of a Boat Package: If your unit was part of a boat package, the manufacturer may not have installed a transducer with a built-in temp sensor. Boat manufacturers purchase the display units and then decide what transducer to install.

* Phone a friend: If a friend has the same connections on their boat, try your unit on their cables. If your unit works on the other boat, you sensor may need to be replaced.

* Update the Software: Make sure your unit has the latest software version. Click here to go to the Software Update page on Eaglenav.com. You can download the update for free.

* Reset the Unit: Sometimes resetting your unit can solve unusual issues. Click here to access a list of reset procedures for Eagle products. Locate the one that applies to the model you own. Try a Soft Reset first, this will return your settings to factory defaults.

If you decide to try a Hard Reset, save any important stored data to an MMC or SD card or write the information down. The data will be deleted during this process.

 

Speed Sensors

* Installation: The paddlewheel must be in a smooth flow of water to be accurate.

* Limitations: Paddlewheel speed sensors are designed to be accurate at trolling speeds (10mph or slower). For higher speeds, GPS is recommended.

* Calibration: The speed sensor can be calibrated. Look in the menu for the Calibrate Water Speed selection.

* Check the Connections: Make sure the sensor is properly installed and the connectors are clean.

* Phone a friend: If a friend has the same connections on their boat, try your unit on their cables. If your unit works on the other boat, you sensor may need to be replaced.

* Update the Software: Make sure your unit has the latest software version. Click here to go to the Software Update page on Eaglenav.com. You can download the update for free.

* Reset the Unit: Sometimes resetting your unit can solve unusual issues. Click here to access a list of reset procedures for Eagle products. Locate the one that applies to the model you own. Try a Soft Reset first, this will return your settings to factory defaults.

If you decide to try a Hard Reset, save any important stored data to an MMC or SD card or write the information down. The data will be deleted during this process

If you have reviewed the troubleshooting information above and still believe that your unit needs to be sent to our facility for service, click on the red button below.

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